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xiv MC65 Integrator Guide
Service Information
If you have a problem with your equipment, contact Motorola Solutions Global Customer Support for your
region. Contact information is available at: http://www.motorolasolutions.com/contactsupport.
When contacting Enterprise Solutions support, please have the following information available:
•
Serial number of the unit (found on manufacturing label)
•
Model number or product name (found on manufacturing label)
•
Software type and version number.
Motorola responds to calls by e-mail, telephone or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Motorola Solutions Global Customer Support, you may need to return your
equipment for servicing and will be given specific directions. Motorola is not responsible for any damages
incurred during shipment if the approved shipping container is not used. Shipping the units improperly can
possibly void the warranty.
If you purchased your Enterprise Solutions business product from a Motorola business partner, contact that
business partner for support.
Manufacturing label
- MOBILE COMPUTER 1
- INTEGRATOR GUIDE 1
- MC65 MOBILE COMPUTER 3
- Revision History 5
- TABLE OF CONTENTS 7
- Table of Contents vii 9
- Table of Contents ix 11
- ABOUT THIS GUIDE 13
- Chapter Descriptions 14
- Notational Conventions 15
- Related Documents 15
- Service Information 16
- CHAPTER 1 GETTING STARTED 17
- Getting Started 18
- Installing the SIM Card 19
- Installing the Battery 20
- Charging the Battery 21
- Powering On the MC65 22
- Powering Off the MC65 23
- First-time Network Activation 23
- Replacing the Battery 24
- Resetting the MC65 24
- Performing a Clean Boot 25
- Waking the MC65 25
- 1 - 10 MC65 Integrator Guide 26
- CHAPTER 2 ACCESSORIES 27
- 2 - 2 MC65 Integrator Guide 28
- Single Slot USB Cradle 29
- Charging the Spare Battery 30
- Battery Charging Indicators 30
- Accessories 2 - 5 31
- Required Software 32
- Country Settings 32
- Modem USB Ethernet 33
- MC65 Software Setup 34
- Accessories 2 - 9 35
- Ethernet Cradle Drivers 37
- 2 - 12 MC65 Integrator Guide 38
- Charging and Communication 39
- 2 - 14 MC65 Integrator Guide 40
- Wall Mount Bracket 42
- Accessories 2 - 17 43
- VCD5500 Vehicle Cradle 44
- Power Connection 45
- 2 - 20 MC65 Integrator Guide 46
- Charging the MC65 Battery 47
- Four Slot Battery Charger 49
- 2 - 24 MC65 Integrator Guide 50
- USB Charging Cable 51
- Charge Only Cable 51
- Auto Charge Cable 52
- Connecting to the MC65 52
- Charging Temperature 53
- Vehicle Holder 54
- Accessories 2 - 29 55
- 2 - 30 MC65 Integrator Guide 56
- Accessories 2 - 31 57
- 2 - 32 MC65 Integrator Guide 58
- CHAPTER 3 ACTIVESYNC 59
- MC65 Setup 60
- Synchronization the MC65 61
- 3 - 4 MC65 Integrator Guide 62
- ActiveSync 3 - 5 63
- 3 - 6 MC65 Integrator Guide 64
- Introduction 65
- Security 65
- 4 - 2 MC65 Integrator Guide 66
- Device Management Security 67
- Remote API Security 67
- Packaging 68
- Deployment 68
- Installation Using AirBEAM 69
- Update Loader Image 69
- XML Provisioning 70
- Application Deployment 4 - 7 71
- Random Access Memory 72
- Persistent Storage 73
- Application Folder 73
- 4 - 10 MC65 Integrator Guide 74
- CHAPTER 5 PHONE SETUP 75
- 5 - 2 MC65 Integrator Guide 76
- Dual Network Usage 77
- Global Usage 77
- 5 - 4 MC65 Integrator Guide 78
- Phone Setup 5 - 5 79
- Phone Settings 80
- Phone Setup 5 - 7 81
- GSM Services 82
- Phone Setup 5 - 9 83
- Internet 84
- Services 84
- CHAPTER 6 MAINTENANCE & 85
- TROUBLESHOOTING 85
- Removing the Screen Protector 86
- Battery Safety Guidelines 86
- Cleaning 87
- Cleaning the MC65 88
- Cleaning Cradle Connectors 88
- Troubleshooting 89
- 6 - 6 MC65 Integrator Guide 90
- Bluetooth Connection 91
- Magnetic Stripe Reader 94
- Symptom Possible Cause Action 95
- 6 - 12 MC65 Integrator Guide 96
- MC65 Technical Specifications 97
- A - 2 MC65 Integrator Guide 98
- Table A-1 99
- A - 4 MC65 Integrator Guide 100
- Table A-2 101
- Decode Zones 102
- Table A-3 103
- Depth of Field 104
- Table A-4 105
- A - 10 MC65 Integrator Guide 106
- MC65 Accessory Specifications 107
- Four Slot Charge Only Cradle 108
- Four Slot Ethernet Cradle 108
- Magstripe Reader 109
- Vehicle Cradle 110
- Table A-14 111
- Table A-13 111
- A - 16 MC65 Integrator Guide 112
- APPENDIX B SOFTWARE 113
- Auto Reboot 114
- Daily Reboot 114
- SMS Cell Broadcast 114
- Software B - 3 115
- B - 4 MC65 User Guide 116
- GLOSSARY 117
- Glossary - 3 119
- Glossary - 5 121
- Glossary - 7 123
- Index - 3 127
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